General Information
What services does CT Dumpster Rental provide?
We provide temporary dumpster rental services for residential and commercial projects throughout Connecticut. Our services include delivery, pickup, and proper disposal of waste materials for construction, renovation, cleanouts, and landscaping projects.
What areas do you serve?
We serve all of Connecticut and surrounding areas. Contact us to confirm service availability in your specific location.
How do I place an order?
You can place an order through our website at ct-dumpsterrental.com, call us directly, or speak with one of our customer service representatives. We’ll help you select the right dumpster size and schedule delivery.
Dumpster Sizes and Selection
What dumpster sizes do you offer?
We typically offer:
- 10-yard dumpsters: Small cleanouts, minor renovations
- 20-yard dumpsters: Medium projects, roofing jobs
- 30-yard dumpsters: Large renovations, major cleanouts
- 40-yard dumpsters: Commercial projects, large construction jobs
How do I choose the right size dumpster?
Consider your project type, amount of debris, and space constraints. Our team can help you estimate the right size based on your specific needs. It’s often better to go slightly larger to avoid overage fees.
Can I change my dumpster size after ordering?
Size changes may be possible before delivery, subject to availability. Contact us as soon as possible if you need to modify your order.
Rental Terms and Pricing
How long can I keep the dumpster?
Standard rental period is 7-10 days. Extensions are available for additional daily fees. Let us know if you need to extend your rental period.
What’s included in the rental price?
Our rental price includes:
- Delivery and pickup
- Disposal fees up to weight limit
- Standard rental period
- Customer support
Are there any additional fees?
Additional fees may apply for:
- Weight overages beyond included tonnage
- Extended rental periods
- Special pickup requests
- Prohibited materials removal
- Permit fees (if required)
Do you require payment upfront?
Payment is typically due upon delivery unless you have pre-approved credit terms with us. We accept cash, checks, and major credit cards.
Delivery and Pickup
How much space do I need for delivery?
Ensure at least 60 feet of straight-line access for our delivery truck and 10-15 feet of overhead clearance. The dumpster placement area should be level and firm.
Can you place the dumpster on my driveway?
Yes, we can place dumpsters on driveways, but we recommend using plywood underneath to protect the surface. We’re not responsible for any surface damage.
What if I’m not home during delivery?
You don’t need to be present for delivery or pickup as long as we have clear access and placement instructions.
How much notice do you need for pickup?
We typically need 24-48 hours notice for pickup. Call us when you’re ready, and we’ll schedule pickup within 1-2 business days.
Permitted and Prohibited Materials
What can I put in the dumpster?
Acceptable materials include:
- Household junk and furniture
- Construction and demolition debris
- Yard waste and landscaping materials
- Appliances (additional fees may apply)
- Roofing materials
What items are prohibited?
You cannot dispose of:
- Hazardous materials (paint, chemicals, asbestos)
- Automotive fluids and batteries
- Medical waste
- Electronics with mercury
- Tires
- Propane tanks
- Anything flammable or explosive
What happens if I put prohibited items in the dumpster?
Prohibited items must be removed before pickup, and additional fees may apply for special disposal or contamination cleanup.
Can I mix different types of materials?
Yes, you can mix most acceptable materials. However, separating materials like concrete or clean fill may result in lower disposal costs.
Weight Limits and Loading
What are the weight limits?
Weight limits vary by dumpster size:
- 10-yard: 2-3 tons
- 20-yard: 3-4 tons
- 30-yard: 4-5 tons
- 40-yard: 5-6 tons
What happens if I exceed the weight limit?
Overage fees apply for exceeding weight limits, typically charged per ton. Extremely heavy loads may require special equipment for pickup.
How should I load the dumpster?
- Keep materials level with the top rim
- Distribute weight evenly
- Place heavier items on the bottom
- Break down large items when possible
- Don’t overfill beyond the rim
Permits and Regulations
Do I need a permit for the dumpster?
Permits may be required if placing the dumpster on public property, streets, or sidewalks. Check with your local municipality. Permits are typically not needed for private property placement.
Who is responsible for obtaining permits?
The customer is responsible for obtaining any required permits. We can provide guidance on local requirements.
Are there any placement restrictions?
Avoid placing dumpsters:
- Blocking traffic or sidewalks
- Under low-hanging wires or branches
- On soft ground that may cause sinking
- In areas that violate local ordinances
Special Situations
Can you deliver on weekends?
Weekend delivery may be available for an additional fee. Contact us to check availability and scheduling.
What about emergency or same-day service?
Same-day service may be available depending on location and availability. Emergency fees may apply.
Do you offer commercial accounts?
Yes, we provide ongoing service for commercial customers with flexible terms and competitive pricing.
What if the weather is bad?
Severe weather may delay delivery or pickup for safety reasons. We’ll contact you to reschedule as soon as conditions improve.
Customer Support
How can I contact customer service?
- Phone: 860-813-2788
- Email: [email protected]
- Website: ct-dumpsterrental.com
What if I have a problem with my rental?
Contact us immediately with any issues. We’re committed to resolving problems quickly and ensuring customer satisfaction.
Can I track my delivery or pickup?
We provide estimated delivery windows and will contact you with updates. Call us anytime for status updates on your order.